"While much attention is given to building specs and standards by the architectural and construction communities, little attention is being paid to creating standards by which large commercial building envelopes are serviced and given extended life. What are the best practices in this area? Our focus is to seek them out and where they don't exist, invent them." - Bill Pegnato "I wanted to create a way for people to experience a work environment that fed their spirit. People want to feel successful and valued and strong and creative. We train our associates and trust them and try to get out of their way. We believe in them and free them to run their own show." - Maryella Pegnato   Maryella Pegnato Bill Pegnato   Co-Founder, President Co-Founder and CEO       Background  Human capital expert and strategic planner for a top-five Baby Bell. Twenty-five years of real work in construction management.       Recent Thrill  Counting the number of employees who have become first-time homeowners. Being named to the INC. 500 list of America's fastest growing companies.       Mission  To create a work environment that nurtures the spirit and kindles the fire. Create global standards for building systems services.       Product  Customer satisfaction through employee satisfaction. Peace of mind for facilities managers and strategic managers of commercial real estate assets.       Core Competency  Orchestrating communities around real work. Vigilant innovation in building systems services.       Next Target  Growing the company to 1,000 families. Take the Pegnato & Pegnato service process global as key customers go global.       Professional Credo  The way you treat your people is the way they treat your customers. In sync with Jan Carlson, former CEO/President, SAS Airlines: "People without information take no responsibility. People with information can't help but take responsibility."